Last Updated: 7 March 2019

Probax currently uses third party sub-processors to provide data protection services, and to help us provide customer support and client communications (notifications). A sub-processor is a third party data processor engaged by Probax, who has or potentially will have access to or process Service Data (which may contain Personal Data).  Prior to engaging any third party sub-processor, Probax performs diligence to evaluate their privacy, security and confidentiality practices.

In accordance with General Data Protection Regulation (GDPR), we are providing details about such third parties (sub-processors) and their role. 

 

Probax Sub-processor List

Below is a list of sub-processors we work with. You can sign up to be notified of updates on the bottom of the page.

 

Sub-processor

Purpose

Location of Entity

Website

AWS Amazon

Wasabi

Freshdesk

Kaseya

HubSpot

Sendgrid

Intercom

Zapier

Slack

Stripe

Ezidebit

Xero

AskNicely

Internap Copororation

Data Hosting Provider

Data Hosting Provider

Customer Support Services

Customer Support Services

CRM & Marketing Automation

Email Service Provider

User & Visitor Messaging Platform

Web App Automation & Syncing

Internal Messaging Platform

Billing (Non-Australian Partners)

Billing (Australia Partners)

Accounting Software

Customer Feedback Services

Data Center Facilities & Infrastructure

Australia, Canada, USA

USA

USA

USA

USA

USA

USA

USA

USA

USA

Australia

Multiple Locations

USA

USA

https://aws.amazon.com

https://wasabi.com

https://freshdesk.com

https://kaseya.com

https://www.hubspot.com

https://sendgrid.com

https://www.intercom.com

https://zapier.com

https://slack.com

https://stripe.com

https://www.ezidebit.com

https://www.xero.com

https://www.asknicely.com

https://www.inap.com

 

Requesting More Information about a Sub-processor

Email dpo@probax.io with subject line Sub-processor Information Request with the name of the sub-processor and information you would like to know.

 

Objecting to a Sub-processor

After reviewing information related to a particular sub-processor, an objection to a sub-processor can be made by sending the following details: Customer Name, Sub-processor Name, Grounds for Objection (Objections must be based on legitimate data protection grounds), Requester Name and Requester Email; to dpo@probax.io with subject line Sub-processor Objection.

 

Sub-processor Updates

If you'd like to be notified when we add a new sub-processor, please subscribe to the email list below.