“StoredTech and the Techs+Together MSP community needed a cloud data protection solution that would operate in a hybrid environment, was stable, fast, efficient and was ideally scalable for our growth-focused MSPs. The solution needed to have a cost model that was compatible with the objectives of our MSP community. We also needed a solution that could deliver a dashboard with both macro and granular visibility, not only across business functions, but also across all MSP customers. We’ve found that solution with Probax and Veeam.”
Techs+Together was founded as a community that would offer fledgling MSPs with a way to remove hassle and reduce the upfront expense and effort.
The Techs+Together team is passionate about helping its 1,000+ MSP members solve a wide range of problems they usually face, including:
• Training on software and solutions to deliver better services
• Navigating the financial challenges, for example how to invest in licenses and offer subscription billing
• Supporting them with managing relationships with software vendors which require long-term commitments (usually three years plus) which may be onerous for scaling businesses, and
• Providing them with a resource, who understands what they are going through, to turn to when they need mentoring.
Challenges were experienced with a former data protection and cloud storage vendor. The cloud solution of this other vendor was slow, prone to error and it just didn’t produce value. The poor performance of the other solution forced the team to reappraise their vendor strategy in choosing a cloud data protection partner.
After making the unanimous decision to adopt Veeam as our sole data protection software going forward, the next part of the challenge to unlock value for the Techs+Together community was to choose the right Veeam Cloud & Service Provider (VCSP) partner to work with.
Their strict criteria for the right VCSP partner included:
• Having a deep knowledge and understanding of the Veeam solution and an ability to execute efficiently.
• Being responsive to Techs+Together needs and able to commit to personal engagement and support for the Techs+Together team.
• Having a sensible cost model that was compatible with the objectives of the Techs+Together community.
• Providing a dashboard that unlocked macro and granular visibility to different business functions.
• Recognition of skills and expertise by Veeam — formally recognized as a Gold or Platinum Veeam Cloud & Service Provider (VCSP) with one or more Veeam VCSP awards.
Overwhelmingly, Probax was selected as the VCSP partner of choice due to their ability to not only meet all the selection criteria, but also exceed them.
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